Andrew Perkins

As a State Farm team member with 37 years of service, Lori Germani, our Customer Care Representative, brings a wealth of experience and expertise to the table. She has dedicated her career to serving the needs of our valued customers and have developed a deep understanding of State Farm's products, services, and processes.

Her tenure with State Farm has allowed development of strong relationships with our customers. Lori is committed to delivering exceptional customer service and building rapport with each interaction. She understands the importance of listening to customers' concerns, answering their questions, and providing personalized programs that fit their unique circumstances.

As our Service Manager, Stephanie Fick, is here to ensure outstanding customer service, drive process improvements, and collaborate with others to deliver a seamless customer experience. Her expertise are crucial in maintaining high levels of customer satisfaction and driving the success of the service department. In her 15 years as a State Farm team member, Stephanie has been a great asset to our customers and agency.

Chris Garcia is our new customer specialist. He excels in understanding customer needs and providing insurance products. His in-depth knowledge of State Farm’s products and services allows him to guide customers through the selection process, ensuring they find the coverage that fits their unique situations. He is skilled in building rapport and confidence, making him a go-to resource for new customers.